HELPDESK AGENT (FRENCH AND ENGLISH)  

• Empresa Crit Interim España ETT - Ver más ofertas
• SalarioA convenir
• UbicaciónLas Palmas De Gran Canaria, Las Palmas
• Tipo de contratoTemporal

Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
· Identify, evaluate and prioritize customer problems and complaints.
· Analyze customer problems and formulate plans of resolution.
· Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
· Evaluate new services, processes and technologies introduced at the helpdesk.
· Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
· Work...

Hace más de 30 días en: trabajos.com