Customer Service Agent (m,f) Opticians: Norwegian  

• Empresa Personalbüro U. Herrmann - Ver más ofertas
• UbicaciónMálaga, Andalusia, es

Assist eCommerce customers using multiple channels as assigned depending on the need (incoming telephone calls, chat, in the future emails and social media as well)
Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
Use cheat sheets, guides and protocols provided during the training […]
Identify when the issue should be re-assigned to another department […]
Native/fluent in Norwegian, both oral and written. Fluent in English (at least B2 level)
Possess excellent writing and verbal communication skills to simplify...

hace 9 días en: es.talent.com