The purpose of a service manager is to ensure the smooth, efficient, and customer-centric delivery of IAI services, while continuously striving for service excellence and driving organizational growth. They oversee and coordinate service delivery within an organization. Service managers ensure efficient and effective IAI service operations, manage customer requests and issues, and strive for service excellence while driving organizational growth. They enable business operations and information flow as well as identifying trade-offs and implementing improvement of operations thinking beyond their...