We are currently recruiting for an exciting Swedish speaking Technical Support Advisor in Malaga, Spain! […]
Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal
Provide support to clients employees in the operation of user systems and peripheral devices
Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the clients ITSM system including their categorization and prioritization of IT issues and requests […]
Cooperate with clients 2nd level service organizations and external service...