As an Operations Manager Surety EMEA, you will ensure the delivery of operations services for Surety clients in Germany, UK, and Italy. You will manage service levels, prioritize team tasks, engage with multiple business stakeholders, and support internal and external customer queries. In our dynamic and evolving environment, you will be an advocate for change, motivating teams to join our journey. […]
Delivery of client servicing: Drive seamless service delivery to our surety clients in EMEA. Ensure service delivery within agreed SLAs, meeting or exceeding KPIs. Organize and resource the team...