What your responsibilities will include: Take charge of daily operations, ensuring SLAs, KPIs, and quality standards are met, while continuously refining support processes for greater efficiency and impact. […]
Monitor usage insights to identify opportunities for improvement and deliver smart solutions Work hand-in-hand with Product, Engineering, and other teams to champion the voice of the customer and refine the overall product experience. […]
Fluency in multiple languages Preferred Qualifications: Excellent analytical, organizational, and communication skills Exceptional problem-solving abilities...