inform guests of hotel rates and services […]
verify and imprint credit cards for authorization […]
maintain clear and accurate records of guest room bookings
compute all guest billings, accurately post charges to guest rooms and house accounts […]
retrieve mail, packages and documents such as faxes for guests
listen and respond to guest queries and requests both in-person and by phone
provide accurate information about local attractions and services
liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests […]
manage conference room...