The Junior Help Desk in IT will be responsible for providing first-level technical support to internal users while contributing to development projects and continuous improvement within the IT department. […]
· Address and resolve technical issues for users
· Document solutions and maintain the knowledge base
· Participate in internal software development projects
· Collaborate on the automation of IT processes
· Assist in the implementation and maintenance of systems […]
Education and Experience
Degree in Computer Science, Systems Engineering, or a related field
Basic experience in technical support...