Hello! At * *Factorial , we're looking for a new * *Quality Agent Specialist to help us take our * *Customer Experience team to the next level. If you're passionate about * *customer satisfaction, quality assurance, and continuous improvement , this is your opportunity to make a real impact in a fast-growing, dynamic environment. * *The Role As a * *Quality Agent Specialist , you will play a key role in ensuring our * *Support, Onboarding, Account Management, Sales, and Consulting teams maintain * *high-quality standards in customer interactions. You'll * *monitor and evaluate communications ,...