This is strategic leadership position that will shape the future of our onboarding process for big accounts, set the tone for long-lasting client relationships, and directly impact customer satisfaction, retention, and growth. The role demands a combination of strategic oversight, project management expertise and a deep understanding of customer success. You will collaborate cross-functionally with sales, product, engineers, finance, account managers, tech support and everyone needed to ensure that every customer s unique needs are met, their expectations exceeded, and that they are positioned...