We're looking for a Technical Support Specialist to join our client's team in the beautiful Málaga, Spain! What you'll do: Be the first contact point for customers with technical support issues and questions on their products Be responsible for problem solving customer issues, answering questions, and providing solutions regarding installation, operation, configuration, customization, performance, and usage of assigned products Analize the issue if any, identify the cause, recommend a solution and document the problem.
Provide known fixes and workarounds for problems, if available; Resolve non...