Customer concerns should be handled by phone, email, letter, or social media. […]
Warmly greet consumers and determine the problem or cause for their call. […]
Assist with order placement, refunds, and exchanges. […]
Take payment information as well as other vital details like addresses and phone numbers. […]
Answer any questions you have regarding warranties or sales conditions. […]
When a product fails, offer suggestions about how to fix it. […]
Attempt to persuade the consumer to rethink canceling the order. […]
To achieve client satisfaction, identify and analyze their demands.
Through open...