We are recruiting tech savvy experts to support the users of a world leader company in in technology services.
Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online.
As a Technical Support Expert your responsibilities will be: […]
Analyze and evaluate users’ specific account setups and previous interactions to recommend solutions
Troubleshoot technical questions including software, hardware, and logistic questions
Escalate complex issues and provide context to the reason...